Technologies Customer Support

NYSE Technologies has a number of customer support portals:  

  Global Connectivity      

   Trading Solutions

  Exchange Solutions

   Global Market Data


Global Connectivity Back to top
Secure Financial Transaction Infrastructure (SFTI) customer support queries.
Email service.desk@nyx.com 
Online SFTI Customer Guide (pdf)
Phone

1-866-873-7422

 

Trading Solutions Back to top
For support queries including products from previous companies such as Wombat and TransactTools, including TCM
Email Support-Trading-Technologies@nyx.com
Please note the support email address above now replaces the previous support@wombatfs.com.
Online You must have a customer ID and password to access the site.
NYSE Technologies Web Issue Management
Phone

EMEA: +44.2890.262.911
North America: +1.212.461.3220
Asia: +65.6501.4111

Managed Services - For Market Data Managed Services including SuperFeed

Email Managed-Services-Technologies@nyx.com
Phone

+1.646.826.6444

Trading Solutions Customer Docshare
  Online

You must have a customer ID and password to access the site.
Trading Solutions Customer Docshare

 

Exchange Solutions Back to top
For Exchange Solutions customer support queries, please contact your Account Manager 
Email Support-Exchange-Technologies@nyx.com

 

Data Administration & Reporting Technologies (DART) Back to top
 
Email DARTSupport@nyx.com  
Phone

EMEA:  +44.2890.262.935 (UK hours)                                         North America: +1.212.656.5127 (Outside UK hours)

 

Global Market Data Administration Back to top
Online www.nyxdata.com
Phone

North America:  +1.212.656.3800
Related Information
 
  See NYSE Technlogies contact information.
  See additional NYSE Euronext Customer Support information.