| If you are having issues related to your portfolio not updating, it is most likely caused by a computer “cookie” file that is no longer being recognized correctly. The portfolio plants a cookie file on your computer when you set up your portfolio so that it will recognize your computer when you come back again.
The solution for portfolios that suddenly stop updating is to delete the cookie, re-register for your portfolio and re-enter your portfolio stocks. Please note that your existing portfolio cannot be recovered. After doing this, the cookie should be read correctly again and you should not have to repeat this process.
 Download this document to learn how to find and delete your cookie. (pdf)
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