| Maxcom Telecomunicaciones S.A.B. de C.V. (Maxcom) is an integrated telecommunication services operator providing voice and data services to residential and small- and medium-sized business customers in four metropolitan markets in Mexico. The Company provides a range of services, including local and long-distance voice, data, high-speed, dedicated and dial-up Internet access, public telephony and voice-over Internet protocol (VoIP) telephony. It also offers cable television and mobile voice service through resale arrangements or partnerships with other providers. Maxcom manages all aspects of the service offering to its customers, including installation, provisioning, network monitoring and management, proactive trouble ticket management and billing. The Company has a customer retention program that includes a customer call center open round-the-clock and a dedicated customer retention team. On July 21, 2006, Maxcom acquired three companies of Grupo Telereunion. |
